WhatsApp Business Automation and AI Chatbots
We set up assistants for WhatsApp Business numbers to answer repeat questions and guide leads.
Customers message on WhatsApp and wait hours for answers when staff are busy.
- A customer messages your official WhatsApp Business number.
- The assistant gives approved answers to common questions.
- It helps them take the next step, like asking for a call.
A customer asks on WhatsApp for your store hours. The tool sends a quick reply with a map.
Gives quick replies on the chat app your customers use every day.
Depends on: Meta WhatsApp Business API setup and account review. Meta fees are agreed in the written proposal.
Automated Replies and Approved Template Follow-ups
We set up greeting replies and approved templates for customers who agreed to get messages.
Staff forget to send booking confirmations or reminders to clients over chat.
- Customers agree to get business updates on WhatsApp.
- A confirmed booking triggers an approved message template.
- The template arrives with details and reply buttons.
After a client books a visit, an approved WhatsApp reminder arrives with buttons to confirm.
Keeps clients informed and cuts missed visits using approved WhatsApp message rules.
Depends on: customer opt-in and Meta template approval. Meta conversation fees are agreed in the written proposal.
Instagram and Facebook Chatbots, Where Supported
We build chat helpers for Instagram and Facebook pages to answer common questions.
Buyers send direct messages on social pages and leave when no one replies.
- A person sends a direct message to your business page.
- The chat helper answers common questions with approved details.
- It shares links or takes contact details for follow-up.
A user asks for prices on Instagram. The tool shares details and callback options.
Engages interested social buyers quickly while they view your page.
Depends on: Meta business page setup and permissions. Platform fees are agreed in the written proposal.
Lead Capture and Qualification Over Chat
We build chat steps that ask what buyers need. They save details for your sales team.
Getting bare messages like 'hi' or 'price' without knowing what the buyer wants.
- A customer starts a chat on WhatsApp or social media.
- The assistant asks what they need and where they are located.
- It saves the details and alerts your sales team.
A buyer chats on WhatsApp. The tool asks what they need and alerts your salesperson.
Delivers organised lead notes to your sales team instead of messy chat threads.
Depends on: chat channels and CRM or sheet connection. Tool fees are agreed in the written proposal.
Appointment Booking Over Messaging Channels
We connect booking tools to chat so customers can choose open times and schedule visits.
Customers and staff spend days exchanging chat messages trying to agree on a time.
- A customer asks to book a visit in chat.
- The tool checks open times on your connected calendar.
- It confirms the chosen time and sends a calendar invite.
A client books a visit in chat. They pick an open time and get a booking confirmation.
Makes booking visits simple inside the chat apps your customers already use.
Depends on: calendar connections like Google Calendar. Software fees are agreed in the written proposal.
Human Handoff for Complex or Sensitive Enquiries
We set up handoff rules. Chats pass to a team member whenever a person is needed.
Customers get annoyed when automated tools cannot answer unique questions.
- The tool detects a hard question or a request for a human.
- It tells the customer that a team member is stepping in.
- It pauses automated replies and alerts your staff.
A customer has a unique billing question. The tool pauses and alerts your staff.
Ensures customers get real human care when questions are hard.
Depends on: shared inbox setup like Chatwoot or CRM chat. Software fees are agreed in the written proposal.
