WhatsApp Appointment Booking for Clinics
We build WhatsApp booking tools for clinics and doctors. Patients pick open visit times and get confirmation notes over chat.
Based on our DEMO-01 working prototype built with n8n, WhatsApp Cloud API, and Google Calendar. In active development and testing.
Front-desk delays in busy clinics
Clinic receptionists answer phone calls, check in patients, and take payments at the same time. This creates slow replies and missed visits.
Front-desk staff lose hours answering repeat phone calls about clinic hours and open times.
Patients wait for replies or call when the clinic phone is busy with another patient.
Missed visits happen when staff do not have time to send manual reminder messages.
Doctors face schedule gaps when cancellations are not caught early in the day.
How the appointment flow runs
We connect your official WhatsApp Business number to your doctor calendar so patients book open slots cleanly.
- Step 01
Step 01: Patient sends a message
The patient texts your official WhatsApp number to ask for a visit.
- Step 02
Step 02: Checks doctor calendar
The tool checks open times on your connected calendar, such as Google Calendar.
- Step 03
Step 03: Patient picks a time slot
The patient selects an open time using simple buttons or list options.
- Step 04
Step 04: Confirms and alerts staff
The visit saves to your calendar. The patient gets details, and your front desk gets an alert.
Rules and patient care limits
- Administrative booking only. The tool never gives medical advice, diagnosis, or triage.
- Emergency notices are shown clearly, telling patients to call emergency numbers for urgent care.
- Outbound reminders use approved Meta templates and require patient opt-in.
- Doctors must keep their calendar updated to prevent overlapping appointments.
- Staff can step in at any time to take over the chat.
Common questions
Does this booking tool give medical advice?+
No. The tool handles scheduling and office hours only. It never gives medical advice or diagnosis.
Can patients reschedule or cancel a visit?+
Yes. Patients can ask to cancel or change their slot. The calendar updates and staff receive an alert.
How do we get started?+
We review your clinic hours, doctors, and calendar setup. We give you a written plan before we start.
How are platform messaging fees handled?+
Meta charges its own messaging fees directly to your Meta Business account. Our setup fees are agreed in a custom quote.
Ready to simplify your clinic bookings?
Tell us about your clinic and booking steps. We will prepare a clear plan with custom costs.